REturn & Exchange

At RAS Jewellers, your satisfaction is our top priority. We understand that sometimes you may need to return or exchange an item, and our policy is designed to make this process as smooth as possible.

Eligibility for Returns and Exchanges:

• Items must be returned or exchanged within 3 days from the date of purchase.
• The item must be in its original, unused condition and accompanied by the original receipt.
• Custom-made or personalized items are not eligible for returns or exchanges unless there is a manufacturing defect.

Return Process:

1. Visit our store at Gola Bazaar in front sankat mochan shop Khalilabad Sant kabir nagar.
2. Bring the item along with the original receipt.
3. Our staff will inspect the item to ensure it meets the return criteria.
4. Once approved, you will receive a refund to the original payment method or store credit, as preferred.

Exchange Process:

1. Visit our store at Gola Bazaar in front sankat mochan shop Khalilabad Sant kabir nagar.
2. Bring the item along with the original receipt.
3. Our staff will assist you in selecting an exchange item.
4. Any price difference will be adjusted at the time of exchange.

Non-Returnable Items:

• Custom-made or personalized items
• Items that show signs of wear or alteration
• Earrings (for hygiene reasons)

Damaged or Defective Items: If you receive a damaged or defective item, please bring it to our store at Gola Bazaar in front sankat mochan shop Khalilabad Sant kabir nagar immediately. We will arrange for a replacement or refund at no additional cost to you.

Contact Us: For any questions or concerns regarding our return and exchange policy, please visit our store or contact us at:

Phone: +91-9235924505  | Email: jewellersras@gmail.com

Thank you for choosing RAS Jewellers. We are committed to providing you with the highest quality jewelry and exceptional customer service.